Settings and activity
8 results found
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48 votes
We are happy to inform you that development work has begun on your requested feature. Our product team has assigned resources and is actively working on implementing it. We will keep you updated on its progress.
Marco Kressig
supported this idea
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7 votesMarco Kressig
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20 votes
An error occurred while saving the comment Marco Kressig
commented
This is a very common request of customers. Also I received a request that the data should be periodically pushed to the device, without even asking.
Marco Kressig
supported this idea
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7 votes
Thank you for voting on this feature request. Our product team is currently reviewing it and evaluating its feasibility and potential impact. We will keep you updated on any progress.
Marco Kressig
supported this idea
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8 votesMarco Kressig
supported this idea
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2 votesMarco Kressig
shared this idea
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1 vote
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5 votesMarco Kressig
supported this idea
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Currently our offline mode is loading the data set into the client and later on the actions are pushed out and synchronized when a connection is established.
Especially in Field Service, it is sometimes unclear and sometimes the technician has a connectivity and sometimes he has not. We would use the offline mode in that case to be safe. Also there are business cases, where the execution of work takes hours. But since the data sets can only be loaded before starting a flow, the new data can only be shown after the app is closed, the set reloaded and the app opened again.
It would be great if we can receive an option to refresh the offline data sets (of there is an active internet connection). For this to work, one would need to configure a refetch of the dataset, but this could be solved in the flow.
However, currently the technician needs to log out, reload the data set and open the app again which is user unfriendly. Other system (such as IFS MWO) load the data continuously if possible into the app.