Show Novacura staff access to my organization in the Hub audit log
Customers want proof of what Novacura staff can access and evidence of when they did. Every instance of Novacura personnel accessing a customer organization — including support access, backend/database operations, or users added outside the normal invite flow — should appear in the customer-visible Hub audit log, with who, when, why (ticket reference) and what was accessed. Optionally: customer approval before support access is granted.
Requested by Saab (defense) and Loram as part of security reviews of Flow Connect.
4
votes
AdminPaul Phillips
(VP Product Management, Novacura)
shared this idea