Users have experienced issues with the Offline Menu feature. Even after downloading offline data in the morning, if a user tries to refresh the offline menu for their offline inbox while not connected to the internet, an error occurs. The error message suggests that the internet connection is offline, which is perplexing given the data has already been loaded onto the device.

Proposed solution is for the Offline Menu and its related features (like the offline inbox) should be fully accessible and operational without an internet connection once the data has been loaded. This means that even if a user goes offline, they should still be able to refresh and interact with their offline menu without receiving any errors. The offline inboxes should be genuinely offline, ensuring that users who forget to update menus while online still have full access to their downloaded data.