In ERP systems, item descriptions that are 90 characters long are common. These descriptions are crucial for end-users, especially when picking unpacked items. However, due to the current Data Grid's single-line layout, users often need to scroll both vertically and horizontally to view all the necessary information, which is not efficient.

While questions regarding how to determine what should be displayed and how to show column headers in the second row need to be addressed, the dual line option could start as an optional element. The benefits of this improved data presentation format would likely extend to other customers with similar challenges.