Addition of "Ask for Help" Feature in Offline Data My Work Screen for Mobile Apps
The new mobile apps lack the essential "Ask for Help" feature within the Offline Data My Work screen. This absence prevents users from effectively reporting errors to Administrators for prompt resolution. By integrating the "Ask for Help" feature, users will be empowered to send problematic records to Administrators, streamlining the troubleshooting and repair process. This enhancement aligns with the documented Novacura Flow Help page, ensuring consistency and comprehensive functionality across all platforms.
AdminJeffery Maynard
(Product Support Consultant, Novacura)
shared this idea
We regret to inform you that this feature request has been declined. Our product team has determined that it is not aligned with our product roadmap or does not bring enough value to our platform to justify its implementation. We appreciate your continued feedback and look forward to hearing about future ideas.